Patient Support Coordinator
Patient Support Coordinator - Full Time
Vital Health | Coeur d'Alene, Idaho
Vital Health is seeking an energetic, upbeat person who loves working with people and is passionate about natural health care and whole food nutrition to join our team as a full-time Patient Support Coordinator.
This is a busy, patient-focused position for someone who enjoys developing relationships with people, pays close attention to detail, takes initiative, and thrives in a fast-paced environment.
About the Position
The Patient Support Coordinator works closely with our patients and healthcare practitioners to provide an extraordinary patient experience and support our patients throughout their care.
As a Patient Support Coordinator, you can expect to:
- Welcome patients and help them feel comfortable.
- Take patients to treatment rooms.
- Handle service and product purchase transactions.
- Schedule appointments.
- Answer and manage phone calls.
- Support practitioners in meeting patient needs.
- Answer patient questions and help educate and encourage patients as they work toward their health goals.
- Complete opening and closing procedures.
- Clean and restock treatment rooms and other areas of the office.
- Assemble educational materials.
- Continually learn about our services and products so you can speak knowledgeably with patients.
- Train to provide a consistent, high-quality patient experience.
- Assist with other office responsibilities as needed.
What We Are Looking For
For this position, we are looking for someone who:
- Has a genuine interest in natural health care.
- Loves working with people and developing relationships with them.
- Is energetic, upbeat and friendly.
- Is quality and detail oriented.
- Is able to manage multiple responsibilities at once.
- Is self-motivated and takes initiative.
- Is comfortable using a computer and learning new systems.
- Thrives in a fast-paced environment.
- Works well as part of a team.
- Maintains a professional, positive attitude.
- Is compassionate when interacting with people who may be dealing with significant health challenges.
- Is dependable and takes pride in doing a job well.
- Is looking for a long-term position.
Previous office experience is a plus.
Work Schedule
This is a full-time, in-person position at our Coeur d’Alene office.
Monday: 8:00am-6:30pm
Tuesday: Off
Wednesday: 8:00am-5:30pm
Thursday: 9:00am-5:00pm
Friday: 9:30am-7:30pm
Saturday/Sunday: Off
Employee Benefits
We offer our employees and their immediate families many of our natural healthcare services at no charge, supplements at our cost, and a monthly supplement credit.
Paid vacation is provided.
We do not offer medical insurance benefits. If medical insurance benefits are important to you, this may not be the right position for you.
How to Apply
IN-PERSON APPLICATION REQUIRED
If this position sounds like a good fit for you, please stop by Vital Health to complete an application in person. Please bring a current résumé.
Vital Health
200 W. Neider Ave., Ste. 200
Coeur d’Alene ID 83815
When facing the building, use the entrance on the left, look for the Vital Health sign, and take the elevator to the second floor.
Application Hours:
Monday, Wednesday, and Friday: 8:00am-7:00pm
Tuesday and Thursday: 9:00am-5:00pm
We look forward to meeting you!