Erin, Jill and Alicia, Our Patient Support Coordinators are here to assist you in some of the more organizational aspects of achieving and sustaining your health goals.
One of their friendly voices will greet you when you call to schedule your first appointment. They will give you instructions that will enable you to get the most out of your first visit.
They will welcome you with smiling faces each time they see you. You are their #1 priority.
They will help you schedule your appointments, gather any needed supplements or other products, accept your payment, help you check out books from our Lending Library, answer questions and give encouragement.
Dr. Holly A. Carling is a Doctor of Oriental Medicine, Licensed Acupuncturist (Idaho and California), Doctor of Naturopathy, Clinical Nutritionist and Master Herbologist. With nearly four decades of clinical experience, she will support you in your natural health goals. Go to the Meet Dr. Holly Carling page to learn more about Dr. Carling.
Alicia Balija is the Clinic Director at Vital Health. She has worked with Dr. Holly Carling for over 20 years and oversees all aspects of the business. She directs all front and back office operations, serves as Dr. Carling's personal assistant, is our Human Resources Manager and is in charge of our marketing and online presence. She's the one that makes everything run. While her many roles keep her primarily behind the scenes, you may see her from time to time filling in for a Patient Support Coordinator when they are on vacation.
Alicia is also our Information Security and Privacy Officer. She takes that role very seriously and would be happy to answer any questions or address any concerns you may have about the steps Vital Health has taken and continues to take to protect the privacy of your protected health information.
Michele Erhart has worked for Vital Health for over a decade and has served in many positions during that time. Currently she serves as Patient Support Coordinator and our Community Outreach Assistant.
In her role as Community Outreach Coordinator, Michele gets to share the hope and healing solutions offered at Vital Health everywhere she goes: to individuals, businesses, schools, churches and non-profit organizations. She enjoys scheduling health classes, arranging health screenings at events throughout the community and organizing fundraisers for good causes. She meets wonderful people every day, many of whom are suffering and have given up hope of ever getting well. She gets to share with them the amazing news that there is indeed hope and a way to restore their health and ability to function normally again. She often gets to be the initial link in the life-changing process they experience by seeking health solutions at Vital Health.
Jonathan M. Sasser holds a Master of Science degree in Oriental Medicine, is a Licensed Acupuncturist and is board certified by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM). He has extensive experience in nutrition, as well as herbal medicine. Go to the Meet Jonathan Sasser page to learn more about Jonathan.